Frequently Asked Questions

Welcome to the help page. Here you'll find useful information about our site. We hope it's clear and easy to understand but if you've got a specific question that we haven't covered please send an email to and we'll get back to you as soon as we can.

• What are Promo Codes, Voucher Codes and Discount Codes?

Best definition: A form authorising a disbursement of cash or a credit against a purchase or expense to be made in the future. [Source:]

In the UK these are more commonly named Promo Code, Promotional Code or Voucher code or Coupon Code in the USA. They are entered into a retailer's online checkout - typically a short set of numbers and letters - and will help you save on the cost of your purchase. For example a code can get you free delivery or a percentage discount. Some offers are automatically applied, for instance by reaching a set spend amount for the discount to be applied.

• Are Promo Codes free to use?

Absolutely! You should not be charged to use these codes and all promo codes featured on are free to use. Please use our site to find the retailer you're interested in and either copy the code, print it out or just click the link when prompted.

• Where do the Codes come from?

All the codes and offers available on our site are sourced by our team of bargain hunters - we browse the Internet to find the best deals, review retailer newsletters and more! Plus, we with advertisers directly accross the UK to negotiate deals to help consumers save money. Our site visitors also add their own codes via our comments section and Facebook page to help other people out too.

• What's the difference between Codes, Deals & Printable Vouchers?

There are 2 main types of offers available:

• How do I redeem a Code?

Step 1: Click on the 'REVEAL CODE & VISIT SITE' button to display the code.

Step 2: Once you reach the checkout page, paste the promo code into the box where prompted; your discount will now be approved. Key tip: Keep the window open so if you need to re-copy the code for whatever reason, it's there to hand in front of you.

• How do I redeem a Deal?

Click on the 'Get Code' or 'Visit Site' button to be redirected to the retailer page. This link will direct to the specific Sale page, reduced item for example. Make your purchase on the retailer's website as you would normally, the discount will be automatically included, and you don't need to enter a promo code.

Get Deal Button Example
• How do I redeem a Voucher?

Step 1: The most common vouchers you will find are for restaurants and day out attractions. For example, a Pizza Express Printable Voucher, which you will take along to the restaurant on the day/ evening of your meal and hand it to the waiter to deduct off your bill.

Once you've found the voucher you want, click on the 'CLICK HERE TO GET YOUR DEAL' and a new window will open in front of you. Once you fill in your details, you will then be emailed or instructed to print the voucher off, or more recently, you'll be given a code to note down on a piece of paper or alternatively to keep on your mobile phone.

• How often is the site updated?

Our team of bargain hunters update our website with new promo codes, offers and deals on an hourly basis. We also add offers on to our Facebook and Twitter pages in the aim that our deals can be accessed not only at home or work, but also if prefer to access them on a mobile device.

We also have a Promo Codes newsletter that you can sign-up for, we select the most popular deals each week.

• Do Promo Codes expire?

Promo Codes have an expiration date which is visible on each deal or code. Make sure you check this to avoid any disappointment.

• What if the Promo Code doesn't work?

Sometimes there are specific Terms and Conditions on the retailer website that has to be met before the discount or promo code will work. Also the Promo Codes are case sensitive - so will need to be typed in exactly in the same format, it's easier to copy and paste these.

Otherwise - please do get in touch with our team so that we can rectify any errors quickly, either email our team or enter a comment at the bottom of the page, and we will investigate and respond to you within 24 hours.

• What if I can't find the retailer I'm looking for?

There is several ways to find a deal on Promo Codes:

1. Just enter the retailer you require in the search box on the top:

2. Visit all of our retailer listings using our A-Z Guide.

3. Put your search request on our Facebook page and our bargain hunting team will search on your behalf and let you know.

• How can I stay updated with the latest offers?

We will keep you up-to-date with all the latest deals via our weekly newsletter, sign-up here.

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- On Twitter @PromoCodesUK

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